Debited annually in the anniversary month of subscription
- Unlimited queries and assistance whilst the subscription is active including:
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- Investigating and sorting out short or non-payment of claims.
- Assistance with pre-authorisations for procedures.
- Assistance with registration on chronic disease programmes.
- Information on the benefits in your chosen benefit option and the implications for the payment of claims.
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- Pro-active monitoring of invoices by doctors and the medical aid’s responses to, in many instances, detect and start resolving problems before you are even aware of them.
- If you have gap cover, assistance with submitting claims to the gap insurer
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