Our service works like this:
- You send us your claim or invoice (fax or scan and e-mail), and we process it through our claims engine. Additional information, such as that provided by your scheme when they processed the claim may be requested by us.
- We provide feedback to you on how the claim should have been paid
- If there is a discrepancy between what was paid by your Medical Scheme and our calculation of what should have been paid, we identify where the problem lies
- Armed with all the information we approach either your doctor or your medical scheme to get the problem sorted out.
Contact us for this service